PRIVACY POLICY
Last updated: 19-10-2024
CarolinePinterExpatCoaching and CarolinePinterCoaching.com (hereinafter also referred to as ‘I’) handle your personal data with great care. In this Privacy Policy, I describe how your personal data is processed when you visit my website.
Contact Information
Caroline Pinter, on behalf of CarolinePinterExpatCoaching and CarolinePinterCoaching.com is responsible for the processing of your personal data when you are visiting my website. If after reading below how I hold and precess your personal data, you have questions then do not hesitate to contact me via caroline@carolinepintercoaching.com or at the general postal address:
Organisation:
CarolinePinterExpatCoaching
Address:
Willem Maarsehof 29
1435CM Rijsenhout
Mobile no: 31 (6) 48175922
Chamber of Commerce (KvK) no: 946706528
Which personal data are processed?
When you visit my website, I collect and use personal data about you. To a large extent, this is personal data that you have provided me but also certain data that I collect just because you visit my website, use of email or WhatsApp. This concerns the following personal data:
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– First name and last name
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– Address
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– Contact information, such as email address and phone numbers
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– Employer information (if coaching sessions are being paid by your employer)
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– Completed assignments
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– Data in the Caroline Pinter Expat Coaching/Personal Development Plan
How I use your information
I only use your data for the following purposes:
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– To provide coaching services, such as booking sessions.
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– To communicate with you.
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– To process payments and prevent fraud.
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– To improve website functionality and customer service.
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– To comply with legal obligations.
On what basis is this processing based?
I process your personal data on the basis of the consent you have given (e.g. if you give me permission to send invitations to events or newsletters), the execution of the agreement (e.g. when processing and sending a product or service ordered by you on my website), a legal obligation on grounds of a legitimate interest (e.g. to improve my website). With regard to the latter basis, I not only look carefully at what that interest is, but I also weigh up this interest against the privacy interests of my clients. If you have given permission for the processing of your personal data, you can always withdraw this consent by sending me an email (see the contact information in this Privacy Policy). The withdrawal of your permission does not affect the lawfulness of the processing up to the time of the withdrawal.
Will your personal data be shared with third parties?
I only share your personal data with other parties if this is necessary for the performance of my work. This includes software suppliers or parties that manage my website and store the data. If I engage third parties, I will make the necessary written agreements with them about the processing and security of your personal data.
How is your personal data protected?
I take organisational and technical precautions to protect your personal data against unauthorised access, loss and any form of unlawful processing. I periodically assess whether the existing measures are still appropriate or whether additional or different measures are needed.
How long will your data be stored?
I do not store your personal data any longer than necessary for the purposes for which I use your personal data. Below you can see the retention periods that I use in case you no longer use my services.
– First name and last name – 24 months
– Address – 24 months
– Contact information, such as email address and phone numbers – 24 months
– Employer information – 24 months
– Completed assignments – 24 months
– Data in the Caroline Pinter Expat Coaching/Personal Development Plan – 24 months
If you indicate that you no longer wish to receive (electronic) newsletters or invitations to events, you can also ask me to delete your data. In that case, I will delete your personal data.
What are your privacy rights?
Based on the GDPR, you have the right to access the personal data I collect and to correct personal data that contains factual inaccuracies. In addition, you can also submit requests to delete personal data, to restrict the processing of your personal data, and to object to the processing of your personal data. Finally, again under certain circumstances, you have the right to the portability of your personal data.
If you wish to exercise these rights, please contact us. You can find my contact details in this Privacy Policy.
If you are not satisfied with how I process your personal data and we cannot resolve this together, you can file a complaint with the Dutch Data Protection Authority.